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News and updates about the platform

Cover Image for How AI-Powered Customer Service Boosts Business Growth

How AI-Powered Customer Service Boosts Business Growth

Mar 9, 2025

AI-powered customer service is transforming the way businesses interact with their customers, providing 24/7 support, improving efficiency, and ultimately driving growth.

Cover Image for Optimizing AI Customer Support with Prompt Engineering and Knowledge Base Strategies

Optimizing AI Customer Support with Prompt Engineering and Knowledge Base Strategies

Mar 9, 2025

AI-powered customer support systems rely on well-structured prompts and an optimized knowledge base to deliver accurate, efficient, and human-like responses.

Cover Image for Personalized Customer Support: How AI Makes It Possible

Personalized Customer Support: How AI Makes It Possible

Mar 9, 2025

Customers expect more than just quick responses, they want personalized experiences that make them feel valued. AI-powered customer support, like TanyaCS, enables businesses to deliver tailored interactions at scale, providing a level of personalization that was once only possible with human agents.